Address:

Usaquén, Bogotá
El Poblado, Medellín

Phone Number:

+57-302-549-6963

Hours:

Mon-Fri 7:00 am – 6:00 pm
Sat 8:00 am – 12:00 pm

Urgent Care & Emergency Services in Bogotá

Need urgent medical care in Bogotá? Our bilingual (English & Spanish) medical team and partner hospital provide a turnkey solution for travelers, expats, and residents seeking fast, high-quality treatment.

We can arrange an urgent care doctor’s appointment or, if needed, expedite your visit to the emergency department at one of Bogotá’s top hospitals — complete with an English-speaking concierge to guide you through every step.

Our partner hospital accepts most U.S. and European health insurance and works directly with your provider to minimize or eliminate out-of-pocket costs.

📞 Contact us now to book your urgent care consultation or get assistance for your emergency room visit — available 24/7.

Emergency Services in Bogotá — English-Speaking Support

Urgent Care Appointments

Quick Medical Visits - Get an appointment with an English-speaking doctor for urgent, non-life-threatening issues. Perfect for travelers and expats in a timely manner.

Emergency Room Support

🚑 Fast-Track ER Admission - We coordinate with one of Bogotá’s top hospitals to expedite your emergency department visit, with a bilingual concierge to guide you through the process.

Insurance Assistance

💳 U.S. & European Insurance Accepted - Our partner hospital works directly with your insurance provider to minimize or eliminate out-of-pocket costs, helping you focus on recovery.

Emergency Department Support

World-Class Emergency Care, Seamless in English

When every minute matters, we work directly with one of Colombia’s premier private hospitals to ensure you get immediate, high-quality care.

How it works

  • Arrival Coordination – We alert the hospital before you arrive so the ER team is ready for you.

  • Bilingual Concierge – An English-speaking hospital representative will be by your side to guide you through every step, answer questions, and provide updates to your loved ones.

  • Insurance Assistance – We work with most major U.S. and European insurance providers to obtain pre-approval quickly, often before you arrive.

  • Minimal to No Out-of-Pocket Costs – For covered patients, we aim to arrange direct billing so you can focus on recovery, not paperwork.

Seek Emergency Care Services Now

Specialized Support for Every Patient

Whether you’re facing a sudden emergency or planning a specialist procedure, our team ensures fast, stress-free access to Bogotá’s top hospital care — with English-speaking assistance from start to finish.

🚨 Fast-Tracked Emergency Department Access

In a medical emergency, every minute matters. We coordinate directly with our partner hospital’s ER team before you arrive, so they’re ready to receive you without delay. Upon arrival, our bilingual concierge meets you at the entrance, guides you through triage, and remains by your side to communicate with doctors and staff.

🩺 Priority Access to Top Specialists

Whether you need a cardiologist, orthopedic surgeon, neurologist, or another expert, we arrange priority consultations — often in just 2–6 days. We also handle all communication with the hospital and your insurance provider so you can focus on your health instead of phone calls and forms.

🏥 Smooth Coordination for Scans & Surgeries​

Need an MRI, CT scan, ultrasound, or surgical procedure? We arrange every step — from booking the appointment to preparing the necessary documentation. Our team also works with your insurer to get pre-approval, helping reduce or even eliminate your out-of-pocket costs.​

📋 Comprehensive Aftercare Support

Your care doesn’t end when you leave the hospital. We coordinate follow-up visits, review medical reports with you in plain English, and make sure your insurance claims are processed smoothly. Whether you need ongoing specialist care or just a check-in, we make the process simple and stress-free.

We Are Close By

 

High-Quality English-Speaking Primary Care for You and Your Family in Bogotá, Colombia. We treat patients from all over the world including Germany, England, Switzerland, and the United States. We know how cumbersome it can be to find adequate care while away from home or when moving to a new country. Our doctors speak various languages including, German, English and French. We look forward to serving you and your family.

Our doctors are conveniently spread out in the North of Bogotá areas including Cedritos, Contador, and Usaquén.  Contact us to set up your in-house or telemedicine appointment.

Feedback From Our Patients:

Insurance Providers

Below are some of the insurance companies that our partner hospital accepts.
Our concierge will contact them directly to avoid out of pocket costs on your end.

CIGNA

Cigna Healthcare

AIG

American International Group, Inc

AXA

AXA S.A. Insurance

Allianz

Worldwide Care

Allianz​

Allianz​ Care

VUMI

International insurance

Redbridge

Insurance Company

MSH International

MSH International

MAPFRE

MAPFRE Insurance

Iris Global

Iris Global insurance

Henner

Henner Group Insurance

Healix

International Medical Services

GMMI

Global Medical Management

GBG

GBG Insurance

Europ Assistance

Europ Assistance Insurance company

Collinson

Collinson Group Insurance

Bupa

Bupa Group health insurance

BMI Companies

Best Meridian Insurance Company

AP Companies

AP Companies Insurance

World Travel Assist

World Travel Assist by HAS Insurance

Euro-Center

Euro-Center Insurance

DKV

DKV Insurance
Have a medical question?

Consult with Us Online!

If you have any medical concerns or questions, simply fill out the form below, and one of our doctors will get in touch with you by the end of the next business day.